Shipping policy
At Liore London, we carefully prepare and dispatch every order with precision and care from the United Kingdom.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once dispatched, you will receive a confirmation email with tracking details.
UK Shipping
-
Standard Tracked Delivery: £3.99
-
Estimated delivery: 2–5 business days
-
Complimentary UK shipping on orders over £60
All UK orders are shipped via tracked service.
International Shipping
Liore London ships to the United Kingdom and European Union countries.
EU & International Customers — Important Notice: All orders are shipped from the United Kingdom. As a UK-based business, we do not collect VAT or customs duties at checkout. Your order may be subject to local import taxes, customs duties, and VAT upon arrival in your country. These charges are set by your local customs authority and are the responsibility of the customer. Liore London is not responsible for any delays caused by customs clearance or any additional fees incurred upon delivery.
We recommend checking your country's import regulations before placing an order.
Delivery Delays
While we aim to meet all estimated delivery times, delays may occasionally occur due to courier services. Once dispatched, Liore London is not responsible for shipping delays outside of our control.
Incorrect Address
Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrectly provided addresses.
Damaged or Lost Items
If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery at:
info@liorelondon.co.uk
We will assist you as quickly as possible.